Confirming Your Order:

 

If the email address associated with your account is valid at the time your order is placed, then you will receive a confirmation email / receipt containing your order number and details shortly after your order is placed.

 

Back Orders or Out-of-Stock Items:

 

While we make every effort to keep all products in stock, occasionally we may run out of certain items, which may not have been immediately reflected on our website at the time you placed your order. If we are out-of-stock on an item that you've ordered, you will be notified immediately by either email or telephone. At that time you may choose another item or remove that item from your order for a refund. Any out-of-stock items will be placed on back order unless you notify us that you would like to remove the item from your order.

 

Shipping Options:

 

When you check out, you will be given a choice of shipping options and carriers. You may choice to use either UPS Ground or the US Postal Service. If you are having your order delivered to a Post Office Box or an APO address, then you will need to select USPS as UPS and FedEx do not ship to non-physical addresses. Your delivery times and prices will be determined by the carrier you choose at the time of checkout.

 

Coupons, Discounts and Special Promotions:

 

From time to time, we may offer our customers various coupons, discounts or special promotions. Please be aware that all coupons, discounts and special promotions are subject to the verification of the rules that are listed on the specified coupon, advertisement, web page and/or email that you received. In addition, all coupons, discounts and special promotions are subject to change of terms or cancellation at any time at our sole discretion.

Please note, that unless otherwise specified, all coupons, discounts and special promotions are valid for full-retail, non-wholesale, customers only. Furthermore, unless otherwise specified in the rules and regulations governing the coupon, discount or special promotion, all orders subject to a "free shipping" offer will be shipped via United States Postal Service Parcel Post and will be limited to USA customers only.

 

Sales Tax

 

In accordance with Nevada State Laws, we must collect sales tax on any orders shipped to addresses located within the state of Nevada.

 

Limitations and Exclusions

 

The manufacturer and distributor do not authorize any person to create for them any other obligation or liability in connection with its products. This is the only warranty we make. Any implied warranty applicable to these parts is limited in duration to the same time period of time as this written warranty. Desert Sage Farm shall not be liable for incidental, consequential, special or contingent damages you might suffer as a result of our breach of this written or implied warranty. Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

 

This warranty applies only to our customers. We will repair or replace any defective part, but reserve the right to see the part to determine if it is truly a defective item. If you have a problem with one of our parts, contact us by phone, fax or e-mail and inform us of the nature of your problem, the product part number, and the date of purchase. If your problem cannot be solved at that time, you will be given an RGA # and then asked to return the part to us. We will send you a replacement part when we receive the problem part at no charge. If we send a replacement part to you before we receive the problem part, you will be charged for the part and when we receive the problem part we will credit your account in the amount you were charged for the replacement part. Our obligation under this warranty is limited to replacing or crediting the original purchase price of any part found to be defective. This is the only warranty Desert Sage Farm making.